5 months ago SamilyjonesParticipant
We have very much problems with the footer. If we change the image o the color we have this message:
“There was a problem with your action. Please try again or reload the page”.
And with another acctions we see the same mesage.
Samuel Soler5 months ago MirelaKeymaster
These are not problems related to footer or any other element of the theme. You have problems with saving changes. This is a server issue.
Please contact your host and make sure to have all necessary access rights on theme files. You may want to conduct a database table optimization as it’s not uncommon for a corrupted table to cause this.
Read this related topic for more information:
Best regards!4 months, 3 weeks ago SamilyjonesParticipant
We have done all the tasks that indicate us and the problem continues.
We have found PHP errors from part of the theme that may be the source of the problem.
Then I leave a file for you to see the errors.
Best Regards4 months, 3 weeks ago MirelaKeymaster
What plugins do you have installed? Did you try deactivating them first? What PHP version are you running in your server? Do you have any additional Redux Add-ons installed?
The error you mention targets mega menu, not the footer and however it’s not the reason for the presented issue.
We can give it a closer look if you send valid wp and ftp credentials in a private reply.
Let us know.
Best regards!4 months ago SamilyjonesParticipant
Sorry for not answering before but I was on vacation.
You can now login as an administrator.
Samuel Soler4 months ago MirelaKeymaster
The saving issue is caused from “Accelerated Mobile Pages” plugin. As soon as you deactivate it, there are no problems saving changes.
You can check it yourself now as i have already disabled it.
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