6 months, 2 weeks ago webiwebiParticipant
As described on the comments page at Theme Forest, we have updated our theme to latest version and plugins as well, but our image gallery, when clicked it does not go to the next image.
As requested here it goes the credentials:
Pages to see the error:
Error: when you click to the left or right the next image is not showed.
6 months, 1 week ago RachelKeymaster
- This topic was modified 4 months, 2 weeks ago by Rachel.
There is a issue caused by the visual composer update. I recommend you to use the next gallery plugin that is free to resolve this issue.
Let us know.
Thanks for your support.
All the site is under visual composer, following the demo content, this plugin does not allow to use on visual composer, we just need to use a simple gallery on the site.
What is the best way to do that on this theme?
Renato,6 months, 1 week ago RachelKeymaster
Sorry i have found the issue is cause by the page transition loading script. The plugin conflict with page transition js. Now that i have removed the page transition everything looks ok.
Let us know.
Regards!This reply has been marked as private.6 months ago RachelKeymaster
Sorry, but this is an visual composer element. They have made this update that have caused this misconfiguration.
Please can you contact them directly.
Another option is to edit the original element and change the way of processing lightbox.
Let us know.
Regards!6 months ago webiwebiParticipant
We use other themes for aonther clientes and they also use composer and the gallery, any of them are with conflict.
For what we can see this is more an issue related with a conflict with the theme.
All we need is to show images in one page of the theme, can you provide us a solution to this simple task? To show images using the visual composer, that is all.
Renato6 months ago RachelKeymasterThis reply has been marked as private.
Hi Rachel, ok, we just bought the extended license as per requested.
Can you please help us now ?
I dont know why it shows expired, I bought the license again, if you need I can send the recepeit.
Sure: webiwebi4 months, 3 weeks ago MirelaKeymaster
I checked but this requires more professional review. I have reported it to the theme developer as it beyond support reach. We will debug the issue and include a fix in the next theme update.
In the mean time i suggest you use another element, like Media Grid vc element. The lightbox slideshow works well here. I checked.
Sorry for the inconvenience.
We are with the site ready to go for almost 3 months and just waiting to fix that.
We were requested to buy the theme support again, so we did it.
We need only one thing: a simple slider that works, if you just simulate you are a user, and click in one image, the image does not go to the left or right, I mean, next or previous, it is just a basic and simple function.
All we need is very simple: a solution that works on this issue. What is the solution for this ? Can you provide for us please? We cant launch the site without this solution.
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