7 months, 4 weeks ago email@example.comParticipant
Great theme!! Thanks so much!
I’ve imported the demo data, however, none of the SVG animated icons are animating in. When I tried debugging, I found multiple errors. Error: Vivus [constructor]: object loaded does not contain any SVG. Also multiple blocked frame errors as well.
Staging Site: http://esargalienergy.wpengine.com
I’m a designer, not a developer, so I’m not sure what is needed to resolve these issues. Please advise at your earliest convenience.
Thank you! 🙂
Schuyler7 months, 4 weeks ago firstname.lastname@example.orgParticipant
I’m also confused as to why none of the links that should be opening in a new window are doing so. For example, none of the social media icons in the footer open in a new window. More importantly, in the copyright section, I created a link (specifically set to open in a new window) using the WYSIWYG text editor in your theme settings, but on the frontend, it’s still opening in the same window. Please advise at your convenience.
Thanks!7 months, 3 weeks ago email@example.comParticipant
Another issue – the three Service Circle Icon boxes on this page are supposed to be center aligned. I have no idea why it looks like this instead: http://esargalienergy.wpengine.com/contact-us/. I’ve added the basic text blocks under these elements on the page so you can see what center aligned is supposed to look like.
7 months, 3 weeks ago MirelaKeymaster
- This reply was modified 7 months, 3 weeks ago by firstname.lastname@example.org.
Apologies for the late reply!
Can you please provide some valid wp credentials in a private reply? So we can go throw all your questions and fix them. (So no more additional time is lost on your part).
You can set a reply as private by checking the “Set as private reply” checkbox below.
Let us know.
Best regards!This reply has been marked as private.7 months, 2 weeks ago MirelaKeymaster
1-SVG not loading:
You have this error in your site: “cross-origin frame”. The cross-origin issue mean that your site is requesting all links to be secure (use https protocol) while there are some other important links that do not get called by https but http. Therefore the server blocks them, causing problems in the site. Contact your host about it.
2-Links in new page:
The default form of links is to open in the existing page. To make open in a new page you need to edit theme files. Please go to file includes\widgets\simple_socialwidget.php and find these lines:
Replace with these:
3-Circle icons centered:
I added left padding to each column containing the services (Column Settings > Design Options > CSS box). Now they are aligned with the second row content. Please check your page. You can change the values to your wish anytime!
Let us know.
1. Just FYI, my hosting support said that WP Engine doesn’t like the fact that this is an http site but it’s pulling graphics (the SVG icons) from an https site. Since this site is not an eCommerce site, there is really no need to make it an https, as there is an additional cost involved in that. I am going to see if I can upload the SVG icons to my site directly, so they aren’t being pulled from an outside source. Hopefully that resolves the issue. If you have any suggestions on a preferred method, I would love to know. But I thought you might be interested to know what I found out, incase anyone else has this issue.
2. & 3. Thank you so much! Regarding #3 – it was very strange because they were all center aligned after the demo import, and I didn’t make any changes to the format itself…I just changed the icons and the text content. But that somehow threw off the alignment. Very strange.
Thank you for your help! And again, great theme overall! 🙂
Actually, for #2, when I replaced the code in that file for the child theme, it didn’t work. I had to replace it in the parent theme. But now every time you push out a theme update, it’s going to override that change. How can I apply it to the child theme as well?
Also, this didn’t directly effect the footer widget links in the ‘CONTACT’ section or in the Copyright section. For example, the copyright says: “…Designed by Edgewater Multimedia.” which I have set to open in a new tab, but it doesn’t. Neither does the ‘ADDRESS’ link in the footer widget column 2.
Please advise at your convenience.
And the padding you added to the SVG icons still wasn’t centered, but I figured out that I just needed to add the following CSS to properly center align them:
}6 months, 1 week ago email@example.comParticipant
Hello, I just realized I was never given a solution for the link in the Copyright section of the footer to open in a new window. I have manually set the WYSIWYG link to open in a new window, but it doesn’t. I have already updated the code in the social links file that you provided me with earlier in this topic, but that doesn’t seem to resolve the Copyright section link issue.
I also still need the footer widget links to open in a new tab as well. For example, the Address in the Contact section (2nd widget) will link to a Google map. I need that to open in a new tab as well.
Please advise at your earliest convenience.
Thanks!6 months, 1 week ago MirelaKeymaster
Can you please post some ftp credentials as well? So i can check the files for the copyright links.
Thanks!6 months, 1 week ago firstname.lastname@example.orgParticipant
ExpiredThis reply has been marked as private.6 months, 1 week ago MirelaKeymasterThis reply has been marked as private.6 months ago email@example.comParticipant
ExpiredThis reply has been marked as private.6 months ago MirelaKeymasterThis reply has been marked as private.
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