1 month, 1 week ago RachelKeymaster
Sorry about the support validity badge, it’s our fault. We will fix it asap.
What issue do you have with visual composer? What theme/wp/WPBakery version do you have?
Actually there is no issue with the plugin. We will launch soon a new theme update with the latest plugins versions.
I went through WP BAkery and purchased an updated version. It is now working.
Shouldn’t the theme plugins be updated regularly? I Had to renew my WPML plugin but it wasn’t supported by the visual composer, realise visula composer wasn’t working so I had no choice PURCHASE directly from WP Bakery in order to have my website work properly.
Tanya1 month, 1 week ago RachelKeymasterThis reply has been marked as private.
Whwn will you be launching it. I need to create new pages to my website.
Visual composer does not appear as an option on newly created pages.
This is the response I received from WPBakery (Visual Composer):
The issue is because the older visual composer (now WPBakery Page Builder) is modified by the theme author by customizing the existing elements and adding the new one’s. Now when you update it, the customization made by the theme author is lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end.
Please keep me posted, I am unable to create new pages on my website.
tanya1 month ago RachelKeymaster
Please download the latest theme version. The issue is fixed. Plugins updated.
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